Emma Chappel

Probably the toughest part is trying to get everything done. You have to be able to move on a dime. Entrepreneurs have to learn time management skills. That means writting a list of your daily objectives and prioritizing them, make sure that he or she knows your daily objectives and schedule so that you can meet your goals.

On Sharing the wealth: Even though you started the company, you should not let your employees feel as if you are alone in the venture. Be clear that your success will mean their advancement.

Chappell's Basics: Nothing in the world can take the place of persistence.

On strategy: Above all else, entrepreneurs must have clarity. They must clearly define their company's mission, products, services and strategy.

But the long hours, especially in the early years of her career, required personal sacrifice. 

Lesson : Learn from your mistakes

... If I had to do it over again. I would not have  engaged  in that transaction. We didn't know the customer base. It was not worth the risk.

Order. Discipline. Purpose. Passion. These are the weapons that have bought Chappell this far. These are the strengths she will harness to take United to the next millennium.